Services

Hospital & Urgent Care

Acute Unit

The twelve bed Acute Unit provides a flexible range of services including medical, palliative care, drug and alcohol detoxification and the Transition Care Program. The Acute Unit is staffed by dedicated clinicians with support via a Visiting Medical Officer service and on-call medical support after hours. A palliative care room is available to provide a peaceful and quiet environment.

Information for Acute Unit Patients & Visitors
  • There are no restrictions on visiting hours subject to the wishes of patients and family members.
  • Quiet time is every afternoon between 1 and 3 pm. Quiet time encourages rest which assists you to recover. Whilst visitors are welcome during quiet time, it is helpful for other patients if noise levels are kept to a minimum.
Private Health Insurance

You can choose to use your private health insurance (hospital cover) for your admission to the Acute Unit. If you’d like to do so, please talk to any member of your care team. By electing to be admitted as a private patient you are actively supporting the health service.

Interpreter

An interpreter service is available.

Acute Unit Information BookletFee Information for Non-Medicare Eligible Patients
Australian Charter of Healthcare Rights


Urgent Care Centre

The Beechworth Health Service Urgent Care Centre operates twenty four hours a day, seven days a week. This service is led by a clinical team of highly skilled nurses with support from on-call general practitioners and other emergency service supports. We have access to digital ECG (electrocardiogram) and Telehealth consultation with Emergency Doctors at regional emergency departments, subject to your condition being able to be adequately treated this way.

If your healthcare needs can’t be treated at BHS you will be transferred to a regional hospital.

The Urgent Care Centre is not an Emergency Department so if you see a General Practitioner in the Urgent Care Centre this attracts a fee. This may result in out-of-pocket costs not covered by Medicare. In this case you will be billed by the General Practitioner. 

If ambulance transport is required, you will be billed Ambulance Victoria, unless you have ambulance cover.

Find out more about urgent care in regional and rural areas.